Careers | Harvard Business Publishing
Senior Learning Solutions Manager
Corporate Learning
Full Time

Harvard Business Publishing (HBP) is an idea-driven company with a commitment to improving the practice of management. We're a wholly owned subsidiary of Harvard University serving customers across three primary markets: educational institutions, corporations, and individual managers. Harvard Business Publishing’s Corporate Learning division targets enterprises that recognize leadership development as a source of competitive advantage. The Corporate Learning team’s expertise is in creating rich, interactive learning experiences that develop leaders who shape their organizations’ futures by making smart decisions at critical moments. 

Please note: this position is for a remote employee based on the east coast

The Senior Learning Solutions Manager (SLSM) is a member of the Corporate Learning division of Harvard Business School Publishing and reports to the Associate Director of Learning Solutions. The SLSM will partner with senior Relationship Managers to drive new client acquisition and deepen existing relationships. They will embed themselves as a trusted advisor in targeted accounts to extend the reach of current solutions and partner with Sales and Delivery to ensure the successful implementation of sold solutions. They will play a key role in defining and proposing solutions to qualified prospects. The SLSM brings advanced knowledge and experience in creating and deploying impactful global leadership development initiatives.  They will have meaningful business and leadership development conversations with leaders at all levels and within different functions. They are viewed by clients and internal stakeholders as thought leaders in leadership development and learning, and are sought after for advice and perspective on emerging trends as well as tested strategies for effective learning.
Key Responsibilities:
  • Learning and Leadership Consultant
    • Leverages deep business acumen and knowledge of external factors (local economy, competition, learning trends, learning technology) to lead business conversations with colleagues and with clients/prospects
    • Gains client confidence to consult on their comprehensive leadership development strategy
    • Provides market information to Marketing and Product Management to ensure that HBP remains at the forefront of leadership development
  • Solution Architect
    • Leads high-level design sessions with prospects/clients to co-create the optimal solution
    • Architects leadership development solutions that are innovative and produce expected behavior change
    • Collaborates with CL’s Global Delivery organization to support the translation of high-level designs to a detailed solution/curriculum
  • Thought Leader:
    • Stays current with trends in leadership, business and learning to help further the learning and leadership development profession
    • Provides thought leadership in a variety of forums:  client meetings, white papers, industry conferences
  • Business Development and Client Relationship Management Partner:
    • Partners with the sales and delivery teams to develop, maintain, and sustain client relationships over time
    • Differentiates HBP against the competition by focusing on points of differentiation to help increase sales and retain clients
    • For key accounts, partners with SSRM in the development and execution of a strategic account plan
 Core Capabilities
The SLSM is passionate about and excels at:
  • Keeping current about global leadership and management development trends
  • Defining learning solutions for all levels of leadership from individual contributors transitioning into management to the C-Suite development
  • Defining world class leadership development solutions that emphasize merging learning with work
  • Linking leadership development solutions to an organization’s learning ecosystem to ensure sustainability of the solution
  • Demonstrating impact of learning solutions based on client criteria
  • Dealing with ambiguity and creating clarity to move a solution/relationship forward
  • Working in a team environment to deliver exceptional value to clients
Education and Experience Required: 
  • 4 year degree, graduate degree preferred
  • 10 plus years applicable experience
  • Demonstrated ability and experience in the following:
    • Designing and delivering leadership and management development programs
    • Delivering consulting and professional services for complex learning solutions and/or working in a learning and development organization.
    • Partnering with sales team upstream in the business development process conducting conversations that explore business needs and position potential solutions
    • Working with clients at all levels of an organization
    • Developing and sharing of thought leadership on learning and leadership development trends
  • Broad-based knowledge of Learning and Development
  • Comfortable and effective in a consultative selling environment
  • Strong interpersonal skills combined with collaboration and team leadership abilities.
  • Innovative, flexible and client focused approach to consulting
  • Self-motivated and able to thrive in a remote working environment
  • Travel requirement approximately 30-40%

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